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Volume 343, Issue 2 · 2026-10-12 – 2026-10-18 · Popular →

Friday’s Briefing · October 23

Upcoming Event · Wed, Nov 4 · 1:00pm

The Economics of Infrastructure Modernization

In this session, Evolve Cloud Services will examine the economics of moving Microsoft workloads toward open-source & license-free infrastructure and databases, and container-based architectures on AWS. We'll discuss how to establish a baseline for current infrastructure and licensing costs, identify modernization opportunities, evaluate the trade-offs of different target architectures, and build a defensible TCO and ROI case for modernization. more →

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The Economics of Infrastructure Modernization (Nov. 4th)

Tech Field Day, Tuesday, October 13th, 2026

Considering All the Costs of AI

A Tech Field Day panel weighs AI's hidden costs: technical debt, maintainability, convergent answers and accountability. more →

Considering All the Costs of AI

You've Been Heard, Monday, October 5th, 2026

462- How Do We Get to Right? w/Christopher Childs (70:43)

The skill Christopher Childs credits most for his success has nothing to do with technical ability: listening more than he speaks and meeting people where they are. The CIO of Evans Army Community Hospital, speaking for himself, explains how a master technician can also become a master isolationist, and why he tells his branch chiefs to use IT as a force multiplier and a healthcare enabler. more →

462- How Do We Get to Right? w/Christopher Childs (70:43)

O'Reilly Radar, Thursday, October 15th, 2026

Agentic Code Quality

Addy Osmani argues code quality for agent-written code must move from human review into harness constraints. more →

Agentic Code Quality

Martin Fowler, Tuesday, October 13th, 2026

Are Harnesses Worth the Cost?

Experiment finds a behavioral harness made a cheap coding model as reliable as a frontier model at 33% lower cost. more →

Are Harnesses Worth the Cost?

Contact Center Pipeline, Tuesday, October 13th, 2026

Why CX Increasingly Requires Outbound

CX is shifting from reactive inbound service to proactive outreach as AI blurs the lines between CRM and contact center platforms. more →

Why CX Increasingly Requires Outbound

Salesforce, Friday, October 16th, 2026

CRM for Non-Techies

A jargon-free primer explaining what a CRM is and how AI makes it accessible to non-technical small business owners. more →

CRM for Non-Techies

Salesforce, Wednesday, October 14th, 2026

Managing Agentic Security at Scale

Salesforce security explains how it triages the flood of vulnerability findings that frontier models and agentic harnesses now surface. more →

Managing Agentic Security at Scale

Upcoming Event · Thu, Oct 29 · 10:00am

C-Suite AI Conversations: Ready to Fail vs Ready to Scale

In this session, Gartner shares the inconvenient truths emerging from interviews with chairpersons and CEOs from organizations including IBM, Accenture, Tata Group and PwC. Explore what it takes to move from being ready to fail to being ready to scale, and learn the leadership, operating model and organizational shifts required to turn AI investments into sustained business value. more →

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C-Suite AI Conversations: Ready to Fail vs Ready to Scale (Oct. 29th)