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All issues › Volume 344, Issue 1 › IT Vendor News › Salesforce

Salesforce's Agentforce Coworker Usage Soars 21x in Three Months as Enterprises Delegate Real Work to AI

Salesforce, Wednesday, November 4th, 2026

Salesforce says Agentforce Coworker usage grew 21x in three months and adds Skills, conversation history and new Teams, mobile and desktop access.

Salesforce announced an expansion of Agentforce Coworker, its AI teammate that plans tasks and coordinates Agentforce agents and workflows using Salesforce data, metadata and permissions.

More than 185,000 users now use Coworker, with The Adecco Group, Fulton Bank and BACA Systems expanding adoption.

New capabilities include reusable Skills, Conversation History and upcoming scheduled tasks, plus availability in Microsoft Teams, mobile and desktop.

Coworker draws on Salesforce records and connected data through Data 360 and is priced at $50 per user per month.

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