Your AI Agents Are Fast. Your Process Isn't. Here's How to Fix It.
Salesforce, Wednesday, November 4th, 2026
Salesforce argues AI agents only deliver value when surrounding processes also become agentic, and describes its Rapid Innovation Squads.
The author says organizations that insert an agent into one workflow step see gains stall because the steps before and after still run at human speed.
At Salesforce, 74 percent of employees have used an agentic coding tool such as Claude Code or Codex, and usage among nontechnical employees is up to 66 percent.
The post argues for a secure, governed environment where anyone can build, while IT continues to own trust, compliance, systems of record and data semantics exposed through APIs and MCP.
Salesforce created Rapid Innovation Squads, small teams combining product, business and engineering roles that build with agents.