DevRev Delivers Autonomous Self-Service with GPT-6.1 Sol
OpenAI, Wednesday, November 4th, 2026
DevRev uses OpenAI's GPT-6.1 Sol to power its Computer and Operator agents for enterprise customer and employee service.
DevRev, which makes software for service and operations teams, built Computer and Operator to carry customer and employee requests through to completion, using OpenAI models including GPT-6 Astra and GPT-6.1 Sol for reasoning, planning and tool selection.
Its harness connects company knowledge, enforces permissions and keeps actions reversible and answers sourced.
CTO Ahmed Bashir says GPT-6.1 Sol performs well on DevRev's Enterprise-Bench evaluation and balances reasoning, speed and cost.
DevRev's engineers have moved fully to Codex, dropping Cursor licenses, and the company aims for Operator to handle longer, more complex requests while staying traceable and permissioned.