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All issues › Volume 344, Issue 1 › IT News › CxO

How AI Is Rewriting the Build-Versus-Buy Decision

InformationWeek, Wednesday, November 4th, 2026

Flashcloud's CTO says a website rebuild that bent around its platform shows when it is time to revisit build-versus-buy decisions.

The CTO of Flashcloud describes commissioning an agency to rebuild the company website on a well-known commercial platform, a project that ran months late and produced a slower site.

During the build, features were simplified and interactions dropped as the project bent around what the platform could support, and workarounds made basic updates harder.

The author argues the key warning sign is when a tool starts to shape the work and requirements get written backward to fit the system.

The cost of switching is easy to see while the cost of staying is easy to miss, so organizations should revisit older technology decisions when this pattern appears.

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