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All issues › Volume 343, Issue 4 › IT Vendor News › Salesforce

Startups, Did You Know That Agentforce Coworker Can Do This?

Salesforce, Wednesday, October 28th, 2026

Salesforce lists lesser-known ways Agentforce Coworker, a CRM-grounded AI teammate, helps startups and small businesses.

Agentforce Coworker is an AI teammate built into Salesforce and grounded in a company's existing CRM data, so it needs no training, and it respects the permissions already set.

Users ask in plain language about accounts, leads, opportunities or cases and get answers from real records.

It can also act: adding contacts, logging cases, updating deal stages, creating records and drafting follow-ups.

The post says no credit card or software installation is required.

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