The AI Maturity Model: A Guide to AI Adoption for the Enterprise
Techstrong.ai, Thursday, October 29th, 2026
OSF Digital's Gerard Szatvanyi outlines a three-stage AI maturity model and argues most enterprises remain stuck in early adoption.
In a Techstrong.ai feature, OSF Digital chief AI officer Gerard Szatvanyi argues that AI adoption is not the same as AI maturity.
He describes three stages: using AI as a super search and summarization tool, sophisticated individual adoption with disparate tools bolted onto existing processes, and streamlined AI-centric operations with reengineered workflows and unified tooling.
He estimates most organizations are stuck in the first two stages without realizing expected ROI.
His recommendations are to measure AI ROI with business KPIs, standardize tooling, reengineer workflows with clear human roles, and use AI tailored to specific domains.