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All issues › Volume 343, Issue 4 › IT Vendor News › Softchoice

From Pilot to Production: Getting AI Transformation Unstuck

Techstrong.ai, Monday, October 26th, 2026

A Softchoice architect explains why enterprise AI stalls between pilot and production and outlines a maturity path to an AI-native enterprise.

In this sponsored Techstrong.ai piece, Softchoice's Chris Pollock argues enterprise AI is stalled by how organizations adopt it, not by the technology.

He identifies five stall patterns: pilot purgatory, gaps in data and infrastructure foundations, rising inference costs, security concerns that gate deployment, and treating AI as a tool rollout instead of redesigning workflows.

He describes a four-stage maturity model and says the key leap is from making existing processes faster to redesigning core workflows, which requires CEO-sponsored change.

The article draws on WWT's own AI adoption lessons and promotes Softchoice and WWT services, including WWT's AI Proving Ground lab.

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