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All issues › Volume 343, Issue 4 › IT Vendor News › Dynatrace

What's New in Dynatrace SaaS Version 1.349

Dynatrace, Tuesday, October 27th, 2026

Dynatrace SaaS 1.349 adds autonomous SRE agents in workflows, causal AI for OpenTelemetry services and a Jira Service Management connector.

Dynatrace SaaS version 1.349, with rollout starting October 27, 2026, includes 27 feature updates, 6 breaking changes and 28 fixes.

Headline features include Agentic Operations, letting teams delegate SRE tasks to autonomous agents in Workflows, with a ready-made SRE Agent that investigates problems and writes root cause and recommendations.

New workflow actions include Run agent, Prompt agentic AI and Prompt generative AI, plus agentic workflow templates.

Causal AI root cause analysis now covers OpenTelemetry services, and a new Jira Service Management connector syncs JSM alerts with the Dynatrace problem lifecycle.

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