CIO AI Operating Model: How to Scale AI Across Enterprise IT
Analytics Insight, Friday, October 23rd, 2026
A hub-and-spoke operating model lets CIOs scale AI beyond pilots, with central governance and business-unit ownership of delivery.
Most large companies run AI pilots, but few have turned them into enterprise-wide capability.
Citing Gartner, the article says 40% of executives have put AI into select processes and 38% are still testing, with governance the top barrier to scaling, ahead of data quality and talent.
Central AI teams get buried in requests while business units build ungoverned tools, so the recommended hub-and-spoke model has a central team set strategy, platforms and governance while business units own delivery, budgets and results.
It also notes the top five use cases often deliver up to 70% of productivity gains.