Workday Rising: Customers Press Customers on AI Adoption and ROI, and Get Answers
diginomica, Friday, October 16th, 2026
Carlyle and Caterpillar answer peer questions on building the ROI case and adoption plan for Workday's Sana AI.
In a Workday Rising session, customers asked Carlyle and Caterpillar how to justify investment in Sana Enterprise to their finance teams.
Carlyle's Omer Tanvir said organizations need a clear vision for team productivity that extends beyond HR or finance and must be intentional about capability building.
Caterpillar's Andy Konsky argued that AI can add value in several ways, including revenue, even within HR.
Jon Reed reports the exchange as a practical look at AI adoption lessons from peers rather than vendor messaging.