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All issues › Volume 343, Issue 1 › IT News › Techstrong.IT

ManageEngine CEO: Most IT Teams Are Not Ready for Agentic AI Era

Techstrong IT, Friday, October 9th, 2026

ManageEngine CEO Rajesh Ganesan says IT teams need to fix fundamentals and context before deploying AI agents, or risk real damage.

At the ManageEngine User Conference, CEO Rajesh Ganesan told IT professionals that more effort must go into readiness before applying AI to IT operations, naming six priorities: infrastructure reliability, data quality and sovereignty, operational resilience, power and compute capacity, governance and compliance, and security.

IT teams already have plenty of models to choose from but lack the operational intelligence, shared data fabrics and orchestration needed to automate workflows.

Without identity controls and guardrails, autonomous agents could reach sensitive data or take destructive actions such as deleting databases.

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