Building Resilient Platforms: Insights From 20+ Years in Mission-Critical Infrastructure
InfoQ, Tuesday, October 6th, 2026
American Express infrastructure head Matthew Liste shares 12 principles for building scalable, reliable enterprise platforms.
In this InfoQ presentation from QCon San Francisco, Matthew Liste, executive vice president and global head of infrastructure at American Express, draws on two decades at Goldman Sachs, JPMorgan Chase and Amex.
He explains 12 core principles for building scalable, reliable platforms, covering technical debt, deprecation and a strong engineering culture.
He also shows how to design infrastructure platforms that reduce complexity, streamline developer workflows and deliver long-term value for senior architects and engineering leaders.