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All issues › Volume 342, Issue 5 › IT Vendor News › Zscaler

When Your Team Includes Non-Humans, Leadership Changes

Zscaler, Wednesday, September 30th, 2026

Zscaler CISO Sam Curry argues agentic AI makes accountability, not authority, the central leadership problem for enterprises.

Zscaler global CISO Sam Curry examines what leaders must do differently when non-human AI agents participate in workplace decisions.

Agents introduce initiative and non-deterministic behavior with broad reach, making risk impact unbounded and probability uncertain.

He argues authority is easier to assign than accountability: when agents chain together, organizations struggle to answer who requested a task, who approved a decision and who owns the outcome, which should change how risk is managed.

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