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All issues › Volume 342, Issue 5 › IT Vendor News › Salesforce

Multiplayer AI: The Shift from Smarter Individuals to a Smarter Company

Salesforce, Thursday, October 1st, 2026

Slack's GM describes Slack evolving into an AI work operating system where agents work as shared teammates in the open.

Rob Seaman, EVP and GM of Slack, argues that most AI use today is single-player: one person, one agent, one private tab, with knowledge that never reaches the rest of the company.

Slack is evolving into an AI-driven work operating system where agents act as teammates in shared spaces.

Working in the open lets teams share context, build on it together and generate more context over time, a loop Salesforce says helps companies move faster and make better decisions.

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