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All issues › Volume 342, Issue 5 › IT Vendor News › Rapid7

How AI Is Changing the Roles Required in the Security Operations Center

Rapid7, Thursday, October 1st, 2026

Rapid7 highlights Gartner research on how SOC roles, skills and KPIs must be redesigned as AI takes over triage work.

As AI handles more enrichment, correlation and initial assessment in the SOC, Rapid7 says roles, skills and KPIs need deliberate redesign.

Security leaders must decide where automation is dependable, where human judgment should stay decisive, and how to measure teams when alert handling is no longer central.

The post draws on a Gartner report on roles required for the AI-enabled SOC, which Rapid7 is offering for free to help leaders plan workforce, operating model and investment priorities.

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