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All issues › Volume 342, Issue 5 › IT Vendor News › Lenovo

Lenovo's AI Adoption and Change Management Model Helps Drive 36% Higher Daily Copilot Use

Lenovo, Friday, October 2nd, 2026

Lenovo's internal AI adoption model of manager involvement, role-specific enablement and measurement drove 36% higher daily Copilot use.

Lenovo found that giving employees access to AI tools did not by itself produce consistent or lasting use, and generic training could not address every role.

Drawing on its own global deployments, it built an adoption and change management model combining early manager involvement, role-specific enablement and continued measurement.

Lenovo says the approach turns AI access into sustained use and measurable value, contributing to 36% higher daily Copilot use.

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