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All issues › Volume 342, Issue 4 › IT Vendor News › Salesforce

Five Big Ideas Coming Out of Dreamforce 2026

Salesforce, Thursday, September 24th, 2026

Salesforce's Dreamforce 2026 recap highlights AI agents replacing UI-driven workflows and other enterprise AI shifts.

Dreamforce 2026 showcased how AI agents are changing enterprise software, with Salesforce executives arguing agents no longer need a screen to use business capabilities.

Khushwant Singh described AIforce as opening Salesforce's APIs, metadata and governance to any AI interface without requiring users to log into Salesforce.

Patrick Stokes emphasized that Salesforce's real product is customer trust in how it handles data, workflows and permissions.

The recap frames this as inverting decades of application design, letting people build apps or update records via natural language instead of specialized training.

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