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All issues › Volume 342, Issue 4 › IT Vendor News › Cohere

AI Change Management: A Human-Centric Approach

Cohere, Tuesday, September 22nd, 2026

Cohere argued AI adoption needs its own change-management approach, treating AI as a participant to onboard, not just a tool.

Cohere published a piece arguing that AI deployment requires a distinct change-management approach beyond typical software rollouts, treating AI as 'a participant to be onboarded' into existing workflows rather than a simple tool.

It says effective adoption means reshaping roles so employees shift from executing tasks to directing AI outputs and handling judgment-heavy decisions.

The article recommends designing human-AI workflows around complementary strengths, building adaptive governance frameworks similar to people management, and guarding against low-quality 'AI slop' through active oversight. It stresses that scaling AI enterprise-wide needs clear communication and regular measurement of impact.

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