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All issues › Volume 342, Issue 4 › IT Vendor News › Cisco

Cisco AI Research: AgenticOps Scaling Quickly in the Enterprise

Cisco, Wednesday, September 23rd, 2026

Cisco and Omdia research shows 95% of enterprises say current AIOps tools can't keep up as AgenticOps adoption accelerates.

Cisco released The Impact of Agentic AI on Network Operations, an Omdia-conducted study of 1,000 IT and network operations leaders at organizations with 500-plus employees.

It finds that over half already run agentic AI systems in production and more than four in five expect an AI-led operating model within 12 months.

Four in five respondents are comfortable granting agents high or fully autonomous roles, including nearly a quarter willing to proceed with no human in the loop, while over two-thirds require detailed explainability for agent-driven actions and 86% say a single integrated platform is the most effective path forward.

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