Best AI Software for Business in 2026: 8 Tools Compared
eWeek, Wednesday, September 9th, 2026
eWeek compares eight AI tools for business, from ChatGPT Business and Microsoft 365 Copilot to Agentforce and Fathom.
eWeek's guide evaluates eight AI platforms covering distinct business needs: ChatGPT Business ($20/user/month), Microsoft 365 Copilot Business, Zapier Agents, Salesforce Agentforce, ServiceNow AI Platform with Otto, IBM watsonx.ai, Tidio Lyro AI Agent and Fathom.
Products were judged on AI capabilities, use-case fit, integrations, enterprise readiness and pricing. The article advises starting with the job AI should do, deciding how much autonomy to allow, favoring tools that fit existing software, watching usage-based pricing, and piloting with a real workflow before a wider rollout.