Surviving the Uncharted: When Dedicated OpenStack Expertise Is Your Best Ally in Disaster Recovery
Ubuntu, Tuesday, September 1st, 2026
Canonical recounts recovering a customer's production OpenStack cloud that overnight became unable to provision or manage any resource.
This entry in a Canonical Support series covers cases where standard playbooks are not enough and a support engineer has to find a solution in real time.
The case in question involved a customer's production OpenStack environment that went overnight from fully operational to unable to provision, scale or manage a single resource.
The post emphasizes that OpenStack is not a single piece of software but a coordinated set of services, which is what makes this class of failure hard to diagnose.
It walks through the diagnosis and recovery as an argument for dedicated open source expertise in disaster recovery.