Digital Transformation Is Complex, But We Often Make It Harder Than It Needs to Be
SAP, Wednesday, August 26th, 2026
SAP argues most transformation complexity is self-created and unmanaged rather than inherent to the program.
SAP practitioners Tara Tracey and Raf Dille argue that while large transformation programs are complex by nature, organizations routinely make that complexity far harder to manage than it needs to be.
The distinction they draw is that complexity itself is not always the problem; unmanaged and often self-created complexity is.
Drawing on experience with difficult transformation programs, the post examines where that avoidable complexity comes from and how to contain it.
It describes how the Advanced Success Plan for SAP CX connects business outcomes to executable change, tying the transformation program back to the results it is supposed to produce.