Singapore Agentic AI Adoption Doubled in 2026, With 10% of Enterprises Already Redesigning How Work Gets Done
ServiceNow, Monday, August 17th, 2026
A ServiceNow study finds Singapore agentic AI adoption doubled in 2026, with 10% of enterprises redesigning workflows.
ServiceNow published a study finding that agentic AI adoption in Singapore doubled during 2026. Most Singapore enterprises are using AI to assist individuals rather than to change how work is structured. A leading cohort of 10% has already crossed into autonomous, end-to-end workflow transformation.
The study distinguishes between AI that speeds up existing tasks and AI that removes or reshapes them. ServiceNow uses the split to argue that assistance-level adoption is not the same as transformation.