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All issuesVolume 341, Issue 3IT Vendor NewsSalesforce

Get Your Free Customer Onboarding Template Right Here

Salesforce, Friday, August 21st, 2026

Salesforce offers free customer onboarding templates aimed at improving retention from the start of the relationship.

Salesforce published free customer onboarding templates for businesses looking to standardize how they welcome new customers.

The framing is that every newly signed customer is a relationship at its earliest stage, and onboarding is when that stage is either built into a long-term partnership or left to drift.

The templates are designed to simplify the onboarding process rather than add administrative overhead. Salesforce ties consistent onboarding to client retention and loyalty. The material sits in its small business content.

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