Back Issues This Week → Calendar → Current Issue → Popular →

All issuesVolume 340, Issue 4IT Vendor NewsSalesforce

Real-Time Engagement with Time Spent Tracking in Data 360 with Web SDK

Salesforce, Thursday, July 23rd, 2026

Using the Web SDK to capture attention duration in Data 360 for richer real-time engagement.

Businesses collect vast behavioral data but often overlook how long users actually pay attention. This technical post shows how time-spent tracking with the Web SDK feeds Data 360 to capture attention duration as a signal.

It explains why measuring real attention, not just clicks, sharpens customer insight. The approach enables more accurate, real-time engagement and personalization.

more →  ·  More from Salesforce →