Why Good AI Agents Fail in Production: The Missing Infrastructure Layer
Red Hat, Monday, July 13th, 2026
Red Hat examines three real-world AI agent failures traced to a missing infrastructure layer beneath the agent logic.
Red Hat makes the case that well-designed AI agents often fail in production not because of flawed agent logic but because of an absent infrastructure layer underneath them.
The post walks through three real-world examples where agents broke down once deployed, attributing each failure to gaps in the supporting platform rather than the model or prompt design.
Richard Naszcyniec and Joshua Wilson then outline how Red Hat AI supplies that layer, covering the runtime concerns agents inherit once they leave a development sandbox.
It serves as a companion argument to Red Hat's broader push on production-readiness for agentic systems.