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SAP — Archive · Vol 299 Issue 4

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SAP News, February 22nd, 2023

Real-Time Support Channels Take Big Steps Forward In Customer Care

Vol 299 · Issue 4 · 2023-02-22

The past few years have been a transformational time for support. The turbulence caused by the COVID-19 crisis, the war in Europe, and pressures on the global economy have forced companies to take a closer look at the technology that powers their businesses and figure out how to remain resilient against future stumbling blocks.

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Real-Time Support Channels Take Big Steps Forward In Customer Care