Observability, SRE and Uptime in Telehealth Platforms: A DevOps Playbook
devops.com, Thursday, December 18th, 2025
Virtual care went from nice to have to must have during the COVID-19 pandemic and while in-person visits are starting to pick up again, telemedicine is here to stay.
Its growth will continue: health-tech companies are predicting the telemedicine market will be $143.49 billion by 2025 (it will be $167.74 billion in 2025 and $584.99 billion by 2033 at 16.9% growth rate).
Telehealth platforms handle sensitive health information, manage appointments, stream live video, link to patient EMRs and of course must be fully HIPAA compliant. Anything that goes wrong and we mean anything can harm patient care, erode trust and bring on a whole bunch of regulatory headaches. For DevOps teams who build and run these platforms, having a system that's rock solid and always available is no longer a nice to have; it's a patient safety feature.