Maximizing Business Growth: How Effective Communication and Strong Relationships Drive Success
PeopleTek News, Friday, December 24th, 2023
When strong relationships exist, communication improves and the bottom line grows.
"To have a healthy and thriving business, there must be healthy relationships with the C.E.O.S. in the organization and I'm not referring to the Chief Executive Offficers. I am talking about the Customers, the Employees, the Owner (or stockholders), and the Suppliers." - James Hunter
Leaders who are trying to reach a vision, grow the company, reduce expenses, and implement changes are faced with a common challenge: Do all business colleagues share the same objectives and do they utilize strong relationships to make this happen?
We work closely with several leaders and teams who know where they want to go, and they have plans for making growth happen. This requires that everyone's productivity be at 'full steam ahead' doubling efficiencies and effectiveness.
When interviewing leaders and their teams, we found that what often gets in the way is a disconnect in communication, holding onto the past (aka baggage), having a lack of trust with other team members, along with a strong fear or reluctance to accept change.
These all have linkages with business relationships. One of our clients wanted to implement a change regarding how their customers were treated. (The idea was to create a desired reputation and be known as 'the best' in their industry.) Improvement occurred after they started to:
- work on their business relationships
- enhance internal interactions
- build closer relationships with the C-suite leaders
One way they did this was to host a 'coffee and learn' daily session. They had everyone begin these sessions by sharing the gaps and issues they were experiencing.