SNIA: xPU Deployment and Solutions Deep Dive (Aug. 24th)
IT - AI

Chatbot Investment on the Rise but Low ROI and Other Challenges Persist

By 2027, chatbots will become the primary customer service channel for roughly a quarter of organizations, according to Gartner, Inc.

'Chatbots and virtual customer assistants (VCAs) have evolved over the past decade to become a critical technology component of a service organization's strategy,' said Uma Challa, Sr Director Analyst in the Gartner Customer Service & Support practice. 'When designed correctly, chatbots can improve customer experience and drive positive customer emotion at a lower cost than live interactions.'


4 Principles Of Developing An Ethical AI Strategy
InformationWeek, July 25th, 2022
How prioritizing responsible artificial intelligence will set your company up for success -- and instill trust in your customers

Artificial intelligence is the future, but it already has a prominent standing in the present. As data science gets more sophisticated and consumers continue to demand a more personalized customer experience, AI is the tool that will help enterprises better understand their customers and audiences. But even though AI has all the potential in the world, if we cannot figure out how to address the ethical challenges that remain, this full potential may never be reached.

Machine learning software is a type of artificial intelligence (AI) that uses data to predict the outcomes of specific situations.

Today machine learning technology is implemented across various business sectors to coordinate processes based on predicted outcomes.

If you are looking to improve your organization's efficiency, consider leveraging machine learning tools. These platforms can help your team build machine learning models that will generate meaningful insights. In turn, this can lead to smarter business decisions and better outcomes across the organization.


AI Image Generator DALL-E 2 Released In Beta
Ai Business, July 28th, 2022
DALL-E 2, the second generation of the AI system that has gone viral on social media for the images it generates from text prompts, is now available in beta.

Developer OpenAI has invited one million users to sign up for its waitlist. DALL-E is available on a freemium basis, with users using credit in exchange for a prompt generation. Each credit can be used to generate four images from an original prompt, or three images from an edit or variation, prompt, which use an existing image.

DALL-E users will earn free credits that refill every month or have the option to buy additional credits. Every user will receive 50 free credits during their first month of use and 15 free credits every subsequent month.


Leveraging AI isn't just about investing the most time or money.

The use of AI is still an emerging priority for CFOs pushing the finance function further toward a digital future. Of those using AI, 75% report they started in just the past two years.

'The use of AI in finance departments is still nascent, and most early adopters rarely realize the anticipated returns from such projects,' says Alexander Bant, Chief of Research at Gartner. 'Defining the use cases in finance is key - for digital initiatives in general and AI projects in particular. Ultimately, the goal is to drive your competitive position and prepare for an autonomous future, especially in today's economy.'

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