As the pandemic drove more transactions and work online, the enterprise CIO's role expanded to be more focused on business, customers, and employee culture
"A year into the pandemic, after the acceleration of digital business initiatives and the race to work from home, businesses are starting to contemplate what a post-COVID era would look like. In some cases, they are considering what a return to the office would entail, whether it's hybrid or something else. They are looking at new sales channels created out of necessity during the pandemic and how the mix will play going forward.
CIO roles have also evolved considerably during the pandemic. As the technology experts in the C-suite, these executives have stepped up to enable the quick work-from-home pivots and expanded e-commerce sales channels. Technology was central to how society and business continued to operate during the height of the pandemic, so it's not surprising that many of these technology executives saw their roles grow..."
How does a huge telecom organization with $132 billion in revenue manage product development for the enterprise and consumer markets?
Verizon's Chief Product Development Officer, Nicki Palmer, explains and also dives into what's happening with 5G. She describes Verizon's product design process, talks about Verizon's 5G Labs, and explains how digital transformation shapes customer experience.
This conversation covers these topics:
- What is product development in telecommunications?
- Balancing product innovation with legacy product development
- Digital transformation and customer experience management
- About the Verizon 5G labs
- How to drive product innovation in a remote work environment
- 5G and modern telecomm applications
- Team diversity and women in technology
As Verizon's Chief Product Development Officer, Nicki Palmer oversees the growth and expansion of the 5G ecosystem, convening partners and developing products and services to advance 5G growth and device technology. Previously she was responsible for planning, operations & engineering of the nation's largest and most reliable 4G LTE wireless network, the company's 5G residential broadband and 5G mobile network deployments.
Here's a look at how graph database technology, together with AI, can help enterprises solve complex problems in an era of ever growing data
"The auto manufacturing supply chain is a complex web of suppliers, parts, specialized production lines, tools, and more. It's not an easy task to create a sales forecast and then plan out exactly the materials, parts, supplies, and tools needed to produce automobiles. It gets even more difficult when you throw in an unexpected highly disruptive event such as the COVID-19 pandemic.
That's the position Jaguar Land Rover found itself in recently. The company needed to respond quickly when one of its suppliers failed. The company used graph technology to re-sequence how vehicle orders were to be built in the factory..."
Current approaches to supply chain security mostly boil down to two methods: questionnaires and third-party scans and evaluations
"Recent news about the SolarWinds compromise and Trojan horse introduced in their software raises a question: How can organizations ensure the security of their supply chain?
I am not alone in this and there were a few takes on how one could guarantee the security of their suppliers. I think you cannot. Or, more specifically, it's prohibitively expensive and unless you are a government organization, you cannot afford this. Here, I should highlight that there are reports of the U.S. Treasury and Department of Homeland Security being affected by the SolarWinds attack among others, so, apparently, even they failed at solving this problem..."
Leading a digital transformation can be daunting, even for seasoned IT pros. If you're a new leader, use this advice to keep your initiative on track
"Digital transformation has been increasingly common among large enterprises in recent years, and the pandemic has now accelerated digital initiatives across smaller verticals as well. Guiding a digital transformation is stressful and complicated even under ordinary circumstances. With the pandemic shifting consumer behaviors and creating pressure to adapt quickly in order to remain viable, new leaders are more susceptible to making mistakes that could negatively impact the organization.
If you are struggling to navigate your organization's digital transformation through this pandemic and beyond, here are six do's and don'ts to help guide your efforts..."
For many organizations, 2020 felt like a long stretch of adjustments. We all navigated a compounding series of unforeseen business process changes, and success was defined more by quick pivots than long-term strategies
"Many of these pivots were a long time coming. And behind nearly every success - and survival - were IT strategic investments and innovation.
Pure Storage partnered with Bredin Research to hear how 300+ IT decision-makers are investing in their IT infrastructures to support what's next. The research revealed five top priorities. Read on to see how your IT investments stack up..."
Security pros must remember bad actors will target their infrastructure, using counter-incident response technology in the process
"Hindsight, as we know, offers perfect clarity. Most organizations weren't expecting a global pandemic to speed up digital transformation or create an anywhere workforce. Not only are security teams being forced to combat increasingly sophisticated attacks and match the speed of innovation with the right security, they're doing so in a remote-work environment. In parallel with this, organizations are accelerating cloud adoption, which expands the threat surface for cybercrime cartels and nation-state actors who have used the pandemic as a chance to industrialize their operations..."
Every Chief Information Officer (CIO) must think about enterprise technology trends and tech investment planning for innovation
To provide guidance for CIO strategy and the CIO role, quantitative futurist Amy Webb, Founder and CEO, of the Future Today Institute, explains her report, 2021 Tech Trends and what it means for CIOs.
In this conversation you will learn about these topics:
- How can the 2021 Tech Trends report help Chief Information Officers (CIOs)?
- What critical technologies should Chief Information Officers pay attention to?
- How should CIOs navigate technology planning choices?
- Culture change and technology innovation
- Building a culture of innovation
- Amy Webb on cryptocurrencies
- Advice for Chief Information Officers
Amy Webb pioneered a data-driven, technology-led foresight methodology that is now used with hundreds of organizations. She is a professor of strategic foresight at the NYU Stern School of Business...
The biggest challenges to competing in a digital economy include lack of resources, a risk-averse culture and weak commitment from leadership
"Customers across sectors demand a digital approach from businesses, and it falls on enterprise technology leaders stepping up transformation to prepare.
Companies executing a future-ready plan for transformation will be well-equipped to compete in the digital economy, according to Stephanie Woerner, research scientist at MIT Sloan Center for Information Systems Research, speaking at the MIT Sloan CIO Symposium on Tuesday. But a lack of resources, risk-averse culture and a weak commitment from leadership slow down efforts to meet digital demand..."
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