IT leaders from HP, McAfee, Johnson Controls, and other enterprises reflect on what they learned after leading teams through a full year of the COVID-19 pandemic
"The World Health Organization declared the COVID-19 outbreak a global pandemic on March 11, 2020, and soon after IT leaders rushed to mitigate the impact on their businesses, marshaling teams to work remotely.
CIOs boosted infrastructure capacity, shipped laptops to residences, and migrated applications small and large to software-as-a-service (SaaS) applications and cloud software. Eighty-two percent of CIOs surveyed say they have implemented new technologies and IT strategies during the pandemic, according to IDG's 2021 State of the CIO survey..."
IT leaders rank security as the number-one IT funding priority in new research. That's a change worth analyzing, since security has historically often been underfunded and under-prioritized
"Digital transformation has accelerated, but funding the associated culture change doesn't seem to be much of a priority for IT leaders. That discovery came out of Red Hat's Global Tech Outlook 2021 research, a July-September 2020 survey of 1,470 IT professionals, mostly from companies with more than $100 million in annual revenue, representing a mix of Red Hat customers and a broader industry panel.
Do the other non-IT funding priorities seem more logical?..."
Keeping pace with evolving management concepts and practices is as important as monitoring the latest IT trends. These seven books will ensure that your business management skills keep pace with your IT knowledge
"Like IT tools and resources, management skills and practices are continually evolving. Unfortunately, as time-squeezed IT leaders struggle to keep pace with a seemingly-endless flood of disruptive technologies, many continue to rely on management philosophies and practices that were discarded and replaced many years ago.
Shedding outdated management approaches and acquiring fresh skills requires an open mind and a willingness to consider both new viewpoints and practices that have withstood the test of time. Here's a look at seven management books that CIOs should read to remain productive and relevant in an ever more competitive IT and business arena..."
They may not find enough skilled workers, however
"The majority of Chief Information Officers (CIO) are planning to expand their full-time workforce as they look to support new digital initiatives. This is according to a new report from Gartner, based on a poll of 184 CIOs in North America, EMEA and APAC.
Throughout 2021, 55 percent of CIOs will look to add personnel to their teams that can support projects surrounding automation, cloud and analytics, and remote work support..."
You want to launch new products, meet your customer's needs, and grow the business. Here's how
"Stepping outside your comfort zone is a sure-fire recipe for personal growth. The same goes for business. COVID-19 forced companies to use tech to adopt, reinvent, and innovate on the fly. Restaurants modified loyalty programs to reward contactless payment. Augmented reality lets customers virtually try on products. An airline recently ordered electric air taxis to help urban-area customers get to the airport. One way or another, businesses should use technology to cater to their customer's needs..."
IBM on the importance of hybrid cloud storage
"The havoc wreaked on societies and economies by the pandemic has led to a surge in digital transformations and shed light on the advanced capabilities making them possible, namely hybrid cloud storage and AI.
According to a recent report from research firm Twilio, 97% of enterprise decision makers said the pandemic led them to speed up their digital transformations. Similarly, a C-Suite study from the IBM Institute for Business Value found 62% of executives plan to accelerate their digital efforts over the next two years due to the pandemic..."
Learn what it takes to land a CISO job and how to be successful in the role.
"The chief information security officer (CISO) is the executive responsible for an organization's information and data security. While in the past the role has been rather narrowly defined along those lines, these days the title is often used interchangeably with CSO and VP of security, indicating a more expansive role in the organization.
Not every company has a top-level security executive: According to IDG's 2020 Security Priorities Study, 61% of surveyed companies do, though that rate goes up to 80% for large enterprises..."
Hiring a chief information security officer (CISO) may not be in the budget for small or midsize organizations as their total cash compensation can range between $208K to $337K
"However, at the same time, these organizations recognize the growing importance of being more strategic and the necessity of having a leader responsible for program creation and guidance.
The good news for such organizations is that Gartner has seen an uptick in what we are calling 'virtual CISO' offerings. For organizations that need to fill the need for leadership but are not in a position to bring in a full-time, and often very costly qualified CISO, the virtual CISO (or vCISO) - a combination of staff augmentation, consultant, advisor, and strategist - might be an option..."
We asked award-winning CIOs at organizations large and small to share how they're providing learning opportunities for their teams despite current constraints
"It's been more than a year since any of us traveled to a conference, hung a lanyard around our necks, and navigated the halls of a convention center to find the sessions we were eager to see.
Naturally, we're adapting. To ensure training and continuous learning remains a priority for their teams, CIOs have adopted new ways to help their teams keep their skills fresh.
We caught up with CIOs who recently won the 2021 Dallas CIO of the Year ORBIE Awards to learn how they're approaching training under current conditions. The awards were presented by the Dallas CIO Leadership Association, a professional community that annually recognizes CIOs for their excellence in technology leadership..."
In the new era of remote work, cloud-based team collaboration is a virtual necessity, but it can also be risky. Analysts and CISOs explain how to keep your organization secure
"Since the COVID-19 pandemic drove millions of employees out of corporate offices and into a new era of remote work, team collaboration SaaS adoption has skyrocketed -- as have cloud collaboration security concerns. External attacks on enterprise cloud accounts increased by 630% between January and April 2020, with threat actors largely targeting collaboration services, according to security provider McAfee. And, with experts anticipating remote work will continue well past the pandemic, experts warn lax policies and risky behavior on collaboration platforms put companies at significant ongoing risk..."
The traditional approaches to change management are no longer effective. Today's CIOs must kick-start change not with the technology or processes, but with people.
"An IT department within a global hospitality organization wanted to improve the customer experience through a major technology transformation. They put together a change management program, complete with a structured methodology, rollout plan, timelines, metrics, and goals. The result? The company's sales and customer support agents were confused, adoption of the new system was low, and a lack of integration with critical systems caused many headaches.
Those of us who have worked in technology long enough have heard this story before, so what happened? While the IT organization did its due diligence around its processes and technologies and tried to understand the business requirements, they forgot one very important aspect: people..."
Learning to delegate effectively not only makes CIOs more efficient, but also helps develop the next generation of leaders. Consider these strategies to let it go, CIOs
"As a busy CIO, you might feel that there are not enough hours for all the critical things that need to be done.
More effective delegation may be the solution. It frees you to focus on strategic initiatives and spend more time engaging with the business. It also benefits the organization: A Gallup study found that Inc. 500 companies that embraced delegation saw higher growth rates with more jobs created.
Let's take a look at what activities you should delegate to free up more hours in your day and enhance your leadership skills..."
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