CIO: Creating a Single Source of Customer Insight in a Multi-Channel World (March 9th)
Tuesday, March 9th, 2021: 12:00 PM to 1:00 PM
February 21, 2021,
Volume 275, Issue 3

Join CIO contributing editor Julia King and subject-matter experts from our roundtable sponsor, CallMiner, Inc., for a private, interactive, virtual roundtable.

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Customers rarely take a linear path to getting what they want. Rather, they engage with companies on multiple devices across multiple channels, often pausing and resuming their journey along the way. The challenge for all organizations providing products and services is identifying and understanding that customer's journey across channel boundaries, while also delivering a personalized, contextual experience at each touchpoint.

Join CIO contributing editor Julia King and subject-matter experts from our roundtable sponsor, CallMiner, Inc., for a private, interactive, virtual roundtable.

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