Aligning people and issues with solutions, creating clarity and action, persuading buy-in, and bringing the disparate elements together for business outcomes.
"Which of the two - CIO or CMO - does that describe?
The answer is both, of course, especially when the link is the enterprise undertaking digital transformation. 'Digital transformation' is a term thrown around too much, and that is because it lacks a foundational definition - but since communicating digital transformation is actually my job, I find it more compelling to take a business context, not a technology context. I describe it as 'the opportunity to bridge the gap between the traditional physical world and new digital ambition, in order to create new value streams.'
Gartner has revealed findings for its CIO Agenda 2021, which surveyed thousands of CIOs and found that 61% project increased spending in cyber security
"The Gartner study, which surveyed 1,877 executives with the CIO role,
found that cyber/information security topped the priorities for IT
spending in 2021, followed by business intelligence/data analytics (58%),
and cloud services/solutions (53%).
During a roundtable, organised to display the findings, Jan-Martin
Lowendahl, distinguished research vice-president at Gartner, said that
this trend has been happening before the pandemic struck and distributed
workplaces became more common..."
During the fifth 2020 MIT Sloan CIO Digital Learning Series, CIOs discuss how they've accelerated and sustained a digital cultural change in more traditional organizations
"CarMax, which started life as a conventional used car store more than 25 years ago, has undergone significant transformation in more recent years. The goal, CIO and CTO Shamim Mohammad said, has been to make the dealership digital so that it can innovate more rapidly..."
"[This] was important because our customers were changing fast and were expecting to do a lot more on their terms," Mohammad said during the 2020 MIT Sloan CIO Digital Learning Series. "We have to make sure that we're able to meet where the customers wanted us to meet and give them the [proper] tools and capabilities so they are in the driver's seat."
Artificial intelligence is changing the pace at which CIOs can achieve an enviable position on their leadership teams
"Understanding the role of IT through the eyes of organizational stakeholders is an effective technique for determining how IT may need to change. For the longest time, IT was viewed as a cost center, with a primary emphasis on performance and cost. Over the past 10 years, IT's role has been elevated in many organizations. IDG's 2020 State of the CIO survey personifies this trend: 75% of surveyed CIOs identified themselves as business strategists or transformation agents, and 67% claim revenue generation among their job responsibilities..."
Successful digital transformation leaders focus on much more than technology. These books will broaden your understanding of the customer journey, global markets, and more
"Digital transformation is rarely just about IT. It's about how you use the underlying infrastructure and technical choices to create more value for your customers and as a result, enable growth for your company.
For CIOs who want to further their digital transformation journey, here are my top recommendations for books that can help you better understand four pivotal topics: the customer journey, how to innovate on an enterprise level, the differences in global markets, and emerging technology trends that can change your job in the future..."
Digital accelerations are changing the role of IT
"With the constant development of technology over the last decade, the IT management team's role has been steadily evolving. Traditionally, the complexity and novelty of technology demanded on-hand expertise, with the IT department at the heart of the business. While IT infrastructure remains a critical part of any organization, today's more tech-adverse employees are equipped with more accessible and understandable technologies. This has meant the conventional role of the hands-on IT team has been redefined to meet the digital era..."
Since spending more time at home, my appetite for reading has increased. In fact, I recently picked up again one of my favorites - J. R. R. Tolkein's Lord of the Rings trilogy.
"In the first book, The Fellowship of the Ring, a conversation between Frodo and Gandalf goes something like this:
'I wish it need not have happened in my time,' said Frodo.
'So do I,' said Gandalf, 'and so do all who live to see such times. But that is not for them to decide. All we have to decide is what to do with the time that is given to us.'
The CTO role keeps changing
Such is also the fate of the Chief Technology Officer (CTO). Many things are beyond their control. Yet, in times of crisis, CTOs are relied upon. They often peer into the future and must address dangers to the business and contend with many unknowns. The key to being a successful CTO is deciding the best things to do with what's in front of us..."
If you're running into CI/CD roadblocks, here are five strategies from the experts that can help CIOs advance their continuous integration and continuous delivery program
"Some 20 years after the advent of Agile and more than a decade into the DevOps movement, many companies still struggle with continuous integration and continuous delivery -- both key components of the rapid software delivery required to stay competitive in the digital age.
Statistics on adoption of CI/CD in enterprise IT vary, but recent surveys indicate that their use is far below universal. GitLab's 2020 survey, "Mapping the DevSecOps Landscape," found that only 38% of the 3,650 respondents said their DevOps implementations include CI/CD. Meanwhile, Codefresh, which makes a CI/CD platform, found in its 2019 survey of 130 developers that 32% were not using any CI/CD tools while roughly 60% said their organizations were not using the right amount of automation to impact the pace of software delivery..."
IT modernization is a key component for establishing an agile, responsive enterprise. IT leaders lend advice on how to transform legacy tech into digital assets
"This year's extraordinary events have accentuated the need for a modern technology environment agile and responsive enough to meet rapidly changing business dynamics - whether those are emerging revenue opportunities or work-from-home mandates.
And that means having a strategic plan for modernizing legacy apps.
'Getting rid of legacy is a perennial issue, but modernization is a top issue now more than ever,' says Diane Carco, president and CEO of management consulting company Swingtide and a former CIO..."
The 2021 CIO Agenda from Gartner surveyed nearly 2,000 CIOs globally and found that top performing companies are prioritising digital innovation during the pandemic
"The study, which was explored at Gartner IT Symposium/Xpo 2020 EMEA, revealed that the most successful CIOs and companies will be able to maintain the momentum they built up through effective digital innovation, during their response to the pandemic.
Gartner categorised CIOs into one of three sections: top performers; typical performers; and trailing performers.
Top performers rated themselves highly for digital maturity, business performance relative to competitors, and how advanced their post-pandemic response is..."
With business leaders increasingly pushing for automation, CIOs must step up to help guide how and where such technologies should be deployed
"Automation technologies are becoming woven throughout the fabric of virtually every company, raising the question of IT's role in governing such capabilities. CIOs can and should provide guardrails to make sure automation technologies run properly - if the business will only let them, experts say.
That if is the sticking point: Most business lines procure technologies for their teams with involvement from IT. Some IT leaders welcome such independence, while others view it as a slippery slope that courts risk. Regardless, the democratization of technology services enabled by machine learning (ML), artificial intelligence (AI), robotic process automation (RPA) and low-code/no-code solutions is growing more ubiquitous across business lines. And it appears here to stay..."
See all Archived IT - CxO articles
See all articles from this issue