Not taking change management seriously is a surefire road to ERP implementation failure. Learn how CIOs and other leaders can do it right and boost the likelihood of success
"Change management determines ERP implementation success" may be the most-ignored advice in the enterprise technology realm. That doesn't make it any less important.
ERP offers significant business advantages -- but only if it is widely adopted. And that means CIOs and other leaders must prioritize people.
"Particularly in this cloud era, people issues seem to be one of -- if not the -- most important factors in the success of an ERP implementation," said Kathie Topel, director of organizational transformation for global consulting firm Protiviti.
Indeed, the human factor can make or break an ERP implementation -- and far too often, it's the latter...