VLB Launches 24/7 Virtual Assistant To Aid Texas Veterans
IBM News, July 23rd, 2020
July 23, 2020,
Volume 268, Issue 4

Maverick uses AI capabilities from IBM Watson to help provide quick answers to veterans about a wide array of benefits topics

"Texas Land Commissioner and Chairman of the Veterans Land Board, George P. Bush, announced the official launch of the VLB virtual assistant, fondly named, Maverick.

Using IBM Watson, the virtual assistant is the first of its kind for the agency and will provide Veterans with faster access to answers to help them access the benefits they've earned. From VLB home improvement loans to questions on Texas Veterans Homes, Maverick will provide the responsiveness needed in these unique times..."

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