Cloud CRM Enlisted In COVID Contact Tracing
GCN, June 16th, 2020
June 28, 2020,
Volume 267, Issue 4

As communities start down the road to reopening after pandemic-related shutdowns, public health officials are urging caution about the coronavirus's continued spread and turning to digitized contact tracing to help track the threat

Stephanie Kanowitz writes in GCN, "Although deploying trained case workers to trace contacts of those exposed to a communicable disease isn't new -- it's been used to track smallpox, HIV and SARS, for example -- using technology for the job is. A recent report from Johns Hopkins University provides tips for public health agencies using digital contact-tracing tools, such as ensuring that technology design is flexible enough to change along with conditions, data is available to health professionals in a de-identified form and the solution has base features to protect privacy plus optional ones, such as location..."

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