Artificial intelligence (AI) implementation will move away from the pilot stage toward operationalization at 75% of companies by 2024, according to Gartner's Top 10 Data and Analytics Technology Trends for 2020 report
"COVID-19 drove the need for accurate, speedy insights into the inner workings of organizations as the business landscape shifted in real time. It was AI's time to shine, with organizations looking to capitalize on past investments in technology.
In the rapid shift to remote work, companies leveraged chatbots to safely onboard workers remotely and get them up to speed. The bots, equipped with NLP capabilities, provided snippets of relevant code to developers hopping on new projects..."
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