Best CRM Software & Tools, June 17th, 2020
June 17, 2020,
Volume 267, Issue 3

Customer relationship management (CRM) is essential for companies of all sizes as a business strategy. CRM software encompasses a wide area of interactions and activities between a company and its customers

"As a business strategy, it helps in understanding the customer, retaining them, attracting new ones, and winning new deals. It increases profitability and decreases customer management costs.

The Internet and advances in technology brought about new CRM software that is scalable and customizable, with powerful engines for prediction, analysis, automation, and streamlining of operations..."

Read More ...


Other articles in the IT - CRM section of Volume 267, Issue 3:

See all archived articles in the IT - CRM section.