AWS Announces General Availability Of Amazon Kendra
AWS News, May 11th, 2020
May 11, 2020,
Volume 266, Issue 2

Amazon Kendra reinvents enterprise search across all of an organization's data silos by using machine learning to provide high-quality results to natural language queries instead of a random list of links in response to keyword searches

Amazon Web Services (AWS), announced the general availability of Amazon Kendra, a highly accurate and easy to use enterprise search service powered by machine learning. With just a few clicks, Amazon Kendra uses machine learning to enable organizations to index all of their internal data sources, make that data searchable, and allow users to get precise answers to natural language queries. When users ask a question, Amazon Kendra uses finely tuned machine learning algorithms to understand the context and return the most relevant results, whether that be a precise answer or an entire document. For example, businesses can use Amazon Kendra to search internal documents spread across portals and wikis, research organizations can create a searchable archive of experiments and notes, and contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation. Amazon Kendra requires no machine learning expertise and can be set up completely within the AWS Management Console.

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