Refresh Business Continuity Plans To Lead With Communication And Empathy
CIO, April 27th, 2020
May 10, 2020,
Volume 266, Issue 1

For many companies, the recent pandemic has put fresh perspective on the need for continuity planning.

Mark Strassman writes in CIO, "COVID-19' is a wake-up call to organizations that focus on daily operational needs at the expense of investing in digital business and long-term resilience," said Gartner analyst Sandy Shen, in a statement.

"Although most companies likely have some sort of business continuity plans, it's likely they haven't been reviewed in several years. That's no surprise; the economy has been healthy and we have to focus on day-to-day operations. These continuity plans are typically seen as 'break glass' plans, and not something most have to think about the majority of the time..."

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