IT - Operations

Almost any team can benefit from agile techniques, but IT operations needs a few adjustments for best results

"Agile practices are not just for software development teams sprinting to code, test, and release applications. Agile methodologies, including scrum and Kanban, are being used today by a variety of business, data science, and technology teams, including IT operations.

Although agile methodologies can be applied to IT operations successfully, there are some notable differences in the charter, priorities, and culture of operating teams that need consideration. Understanding these differences and then defining strategic priorities structure how self-organizing IT operations teams can execute on their initiatives and be better members of other multidisciplinary agile teams..."


Uptime Institute has created a COVID-19 response guide based on tips and recommendations from its network of data center operators and partners

"Data-center operators are trained to anticipate upheaval due to fires, floods, power outages and other catastrophic events. The novel coronavirus, however, is sending people in charge of mission-critical facilities into uncharted territory..."

"Data centers and IT teams are typically very good at planning. We plan for normal operations, we plan for the future, we plan for abnormal events ... [but] very few people have planned for the type of pandemic that we're facing now," said Fred Dickerman, senior vice president for management services at Uptime Institute.

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