Does your customer relationship management strategy have what it takes to reach Generation Y?
"It's estimated that by 2021, an additional US$394 billion in revenue could be gained from artificial intelligence adoption in CRM activities in the U.S.
As companies grow and technology evolves at a faster-than-ever pace, collecting, storing and providing data is becoming a bigger and bigger task. No customer -- and certainly not your millennial customer -- will wait around if you're not able to provide an answer or solution right away..."
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