Corporate buy-in and training are essential for organizations that decide to adopt the ITIL framework. Admins should also help decide if the library is the right service option
"The Information Technology Infrastructure Library is a widely accepted framework for delivering IT service management. It provides a comprehensive set of best practices that offer practical and proven guidance for how individuals and organizations can use IT as a business tool to support digital transformation, service facilitation and overall growth.
To effectively implement this framework, organizations must have corporate buy-in, project leads and certification funds..."
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