Business email compromise (BEC) and email account compromise (EAC) scams are still the most lucrative schemes for cybercriminals
"The FBI's Internet Crime Complaint Center (IC3) has calculated that, in 2019, the average monetary loss per BEC/EAC scam complaint reached $75,000.
During the past year, the IC3 received a total of 467,361 cybercrime complaints with reported losses exceeding $3.5 billion, and $1.77 billion of those are the result of BEC/EAC.
For comparison, BEC/EAC-associated losses were $1.3 billion in 2018, $676 million in 2017 and $360 million in 2016 (with a $30,000 average monetary loss per complaint)..."
There are lots of people out there who think that email is dead
"As it turns out, nothing could be further from the truth, and believing in the myth of email's death could be costing your business - BIG TIME. Would it surprise you to learn that businesses with email response rates of less than an hour are significantly more successful than even those who take two hours? Responding to email is a nonverbal cue that build trust with your clients, and if you're dropping the ball chances are you're losing a lot of business because of it..."