The CIO's Dilemma: Ai-Powered Innovation Without Chaos
AiTHORITY, February 5th, 2020
February 5, 2020,
Volume 263, Issue 1

With the power of AI, companies are finding revolutionary ways to deliver customer engagement and business collaboration

"You're on your way to the airport for a birthday weekend getaway when you receive a notification from your airline on your phone: 'Hello, your connecting flight #2001 from Denver to San Francisco has been canceled.' Bad news, right? The kind of news that can cause a lot of stress or even ruin your entire trip. But wait - there's more. The notification continues: 'We have two alternative flight options for you. Please select your preference.'

The notification offers you a choice of two different flights, which you can choose at the tap of a button. You quickly select the earlier connecting flight..."

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