The CIO's role has fundamentally transformed from cost cutting and standardizing process to innovating
"It's time to help your organization study the new playbook on competitive advantage - and enjoy a refreshing change for CIOs...
I've learned countless important lessons throughout my career as a CIO. But in recent years (and especially since becoming CIO of Red Hat, an open organization) I've been surprised at how much I've had to unlearn, too.
One of the most interesting things I've had to reconsider, in fact, is my understanding of the means by which companies attempt to develop and maintain competitive advantage today..."
Here are the technology trends CIOs and IT leaders need to watch next year, according to Gartner
"As the year 2019 gets closer to the end, we may look back at some of the hyped trends that didn't quite get over the hump this year like blockchain or AI in production at scale. But even as we look back at those slow-to-materialize mainstream trends, the time has arrived to think about the coming new year, 2020 and beyond. What major trends will shape the enterprise in the coming years? How will geopolitical factors, the economy, and looming concern about data privacy and security impact what we do in organization in 2020?..."
Cynthia Stoddard shares how her team's Robotic Process Automation Center of Excellence helped Adobe grow RPA use rapidly - and win support across teams, including finance
"At Adobe, we're extremely committed to artificial intelligence and machine learning, and as part of that, embracing robotic processing automation (RPA) was a no-brainer. However, getting RPA or any kind of automation off the ground at an organization is a challenge. As I've noted before, just the word 'automation' can trigger anxiety about job losses..."
The CIO can provide the motorcycle to go fast, but the business still needs to follow the rules of the road
"When coffee makers adopted fair trade practices, they became the industry norm. If a producer doesn't sell fair trade coffee, "you barely sell coffee," said Bart Willemsen, VP analyst at Gartner, during the IT Symposium/Xpo in Orlando, Florida last week.
The same is true for privacy.
Consumers expect premium care for their data. When they can trust that a company will ethically protect and use data, consumers are more likely to disclose more of it..."
The network is vital to today's digital business. Whether maximizing employee productivity, optimizing customer experience or keeping data protected and secure, the network is foundational to business success
"At the same time, the network is in the midst of one of its biggest evolutions since the introduction of the Internet, creating an opportunity for IT leaders and their teams to innovate. Cisco asked over 2000 IT leaders and network strategists how they plan to prioritize investment and the current state of their networks..."
Calculating ROI is harder in the digital age. For example, dismissing wild west investments almost guarantees an established company a slow, controlled demise
"If measuring return on Investment (ROI) used to be difficult, it might be even more difficult in the age of digital transformation.
In the digital world, speed to market is king and the shelf life of a great product or service is much shorter. Mix in some accounting rules around capex versus opex spending, plus the social optics of an investment, sometimes referred to as social return on investments (SROI), and things get complicated real quick..."
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