IT - CRM

As a sales representative, you will most likely be using the Sales application from your Microsoft Dynamics 365 homepage

"The sales activity dashboard is just one of many dashboards available, but it provides you with the most useful tools for your day-to-day operations.

The default sales activity dashboard comes with many practical tabs that help you visualize your data. Those include..."


Organizations Reap Benefits Of Mobile CRM Apps
SearchCustomerExperience, September 3rd, 2019
Salesforce now offers organizations such as Cornell University the ability to render CRM systems as apps, making it easy to manage students and faculty at a number of colleges

"In an increasingly connected world, mobile CRM is becoming more important for organizations designing CRM strategies.

The global mobile CRM market is estimated to grow exponentially over the next 10 years, according to a study by Future Market Insights (FMI). In 2019, the market's estimated value was around $15 billion, up from $13.5 billion in 2018. Healthcare, retail and education are some of the markets with the highest potential to gain benefits from mobile CRM apps..."


What Is A CRM Model?
Business 2 Community, September 3rd, 2019
Your company has a serious problem. Customers are leaving left and right, taking streams of revenue with them

"You can't figure out what's going on - your product/service receives great reviews, your sales team is qualifying prospects every day, and people are reading the material sent by marketing.

Your company might have all the right elements to be successful, but if you're not investing time and effort into relationships with potential/current customers, you can kiss their business goodbye.

It's not rocket science - when customers don't feel valued or even hear from your company on a regular basis, they head over to a competitor who will. If this is the case, your company might just be in need of a CRM model..."

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