What Enterprises Intend To Do With Artificial Intelligence
ZDNet, September 7th, 2019
September 7, 2019,
Volume 258, Issue 1
Survey shows business process automation and customer support are the low-hanging fruit with initial AI rollouts, but many organizations are moving on to tackle data analytics
"Why do enterprises buy into artificial intelligence systems? Where are they investing the most? As you go to your C-suites and boards with new concepts, where should you direct your pitches? Business process automation and customer support are foremost on the minds of executives and managers buying or implementing AI systems, and where many of the budget dollars..."
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